Website T&C

Website Terms & Conditions

Last updated: 08/08/2026

Welcome to the Nose and Paws Active website.

These Terms & Conditions explain the terms that apply when you access or use the Nose and Paws Active website. By using this website, you agree to comply with these terms.

If you do not agree with these Terms & Conditions, please do not use this website.

1. About Nose and Paws Active

Nose and Paws Active provides services and information relating to Canicross, Canihike, outdoor dog activities, dog photography and natural wellbeing support for humans and dogs.

References to “Nose and Paws Active”, “we”, “us” or “our” mean Nose and Paws Active.

References to “you” or “your” mean any person accessing or using this website.

Business details:

Business name: Nose and Paws Active
Business owner: Julie Heyhoe-Kirkbride
Email: jules@noseandpawsactive.co.uk
Website: www.noseandpawsactive.co.uk

2. Using this website

You may use this website for lawful purposes only.

You must not use the website:

In any way that is unlawful, fraudulent or harmful.
To attempt to gain unauthorised access to the website, its systems or any associated accounts.
To introduce viruses, malware or other harmful material.
To interfere with the operation, security or availability of the website.
To copy, reproduce or exploit website content without permission.
To use our content, branding or materials in a way that suggests an association with or endorsement by Nose and Paws Active when none exists.

We reserve the right to restrict or suspend access to the website where we reasonably believe that these terms have been breached.

3. Website information

We aim to ensure that the information provided on this website is accurate, current and useful. However, information may occasionally contain errors, omissions or become out of date.

We reserve the right to amend, update or remove website content at any time without notice.

Information provided on this website is for general information purposes and should not be treated as professional medical, veterinary, legal or financial advice.

Where information relates to the health, wellbeing or suitability of a person or dog for an activity, you should obtain appropriate advice from a qualified professional where necessary.

4. Canicross and Canihike information

Information about Canicross, Canihike, outdoor activities, equipment, training, routes, fitness and safety is provided for general information and educational purposes.

Participation in outdoor activities carries inherent risks, including risks associated with uneven terrain, weather, other trail users, animals, equipment and individual fitness or health.

Information on this website does not replace appropriate professional advice or an individual assessment of your or your dog's suitability for an activity.

Specific bookings and participation in Nose and Paws Active activities may be subject to separate Terms & Conditions, waivers, consent forms or booking requirements.

Where separate terms apply to a particular service or event, those terms will take precedence over these website Terms & Conditions in relation to that service or event.

5. Natural wellbeing information

Nose and Paws Active may provide information relating to natural wellbeing, essential oils, aromatherapy and other complementary approaches.

This information is provided for general educational and wellbeing purposes only. It is not intended to diagnose, treat, cure or prevent any medical or veterinary condition and should not be regarded as a substitute for advice from a qualified healthcare or veterinary professional.

Individual responses to wellbeing products or approaches can vary.

You are responsible for seeking appropriate professional advice before using any product or approach where there may be a health, medical, veterinary, pregnancy, medication, allergy or other safety consideration.

Information relating to dogs should be treated with particular care, as some substances that are suitable for humans may not be suitable for dogs.

6. Photography

Photography displayed on this website may include images taken by Nose and Paws Active.

Unless otherwise stated, all photographs are owned by or licensed to Nose and Paws Active and are protected by copyright and other applicable intellectual property rights.

You must not copy, download, reproduce, edit, manipulate, publish, sell, distribute or commercially use photographs from this website without our prior written permission.

The fact that an image can technically be downloaded, copied or shared does not mean that you have permission to do so.

Where photography services are provided to a customer, any permitted use of photographs supplied to that customer will be subject to the specific agreement or terms applying to that service.

7. Intellectual property

Unless otherwise stated, all content on this website belongs to or is licensed to Nose and Paws Active.

This includes, but is not limited to:

Business name and branding
Logos and graphics
Photographs
Written content
Page designs
Illustrations
Marketing materials
Downloadable resources
Original guides and educational materials

You may view the website and print or download reasonable copies of materials for your own personal, non-commercial use.

You must not reproduce, modify, distribute, republish, commercially exploit or create derivative works from our content without our prior written permission.

The Nose and Paws Active name, logo and branding must not be used without prior written permission.

8. User-submitted content

If you submit photographs, reviews, testimonials, comments or other content to Nose and Paws Active, you confirm that:

You own the content or have permission to provide it to us.
The content does not infringe another person's copyright, privacy or other rights.
The content is not unlawful, defamatory, offensive or misleading.
You have obtained any necessary permission from people identifiable in photographs or other submitted material.

Where you provide content for use in our marketing, website or social media, you give Nose and Paws Active permission to use that content for the purpose for which it was provided, unless otherwise agreed.

You retain ownership of your original content.

We reserve the right to remove or decline to publish submitted content.

9. Reviews and testimonials

We may display customer reviews, testimonials or feedback on our website or social media with appropriate permission.

Testimonials represent the experiences and opinions of the individual providing them and do not guarantee that another customer will have the same experience or results.

We will not knowingly present a testimonial in a materially misleading way.

10. Links to other websites

Our website may contain links to third-party websites, organisations, products or services.

These links are provided for convenience or additional information. Nose and Paws Active does not control third-party websites and is not responsible for their content, availability, security, privacy practices or terms.

Following an external link is at your own discretion.

Where we receive a commission or other financial benefit from a third-party link, this will be disclosed where applicable.

11. Bookings and purchases

Information displayed on this website about services, events and products does not constitute an offer that is automatically accepted when you submit an enquiry.

Bookings are subject to availability and may be subject to additional terms.

Where you book a Nose and Paws Active service, the terms applying to that service will be provided as part of the booking process.

Prices, availability, session details and services may change from time to time. Any price applicable to an accepted booking will be confirmed during the booking process.

Nothing in these website Terms & Conditions affects your statutory rights as a consumer.

12. Payments

Where payments are taken through the website, payment may be processed by a third-party payment provider.

We do not generally have access to your full payment card details where payment is processed securely through a third-party provider.

You are responsible for providing accurate payment and contact information.

Additional terms may apply to payments, refunds and cancellations depending on the service booked.

13. Website availability

We aim to keep the website available and functioning correctly but cannot guarantee that it will always be available, uninterrupted or error-free.

The website may occasionally be unavailable due to maintenance, updates, technical problems, hosting issues or circumstances outside our reasonable control.

We will not be responsible for losses arising solely from temporary website unavailability where such unavailability is outside our reasonable control.

14. Website security

We take reasonable steps to maintain the security of our website but cannot guarantee that the website or any information transmitted through it will always be completely secure.

You should use appropriate security measures when accessing the website and should not knowingly introduce harmful software or material.

If you believe you have identified a security vulnerability or suspicious activity relating to the website, please contact us.

15. Limitation of liability

Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful.

In particular, nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot legally be excluded or limited.

Subject to the above, Nose and Paws Active will not be responsible for losses that are not reasonably foreseeable arising from your general use of the website.

Nothing in these website Terms & Conditions limits or replaces any separate rights, responsibilities or liabilities that apply under the terms of a specific service or booking.

16. Children and young people

This website is not specifically directed at children.

Where a Nose and Paws Active service is available to participants under 18, separate requirements may apply, including parental or responsible adult supervision and consent.

17. Privacy

We collect and process personal information in accordance with our Privacy Policy.

Please read our Privacy Policy to understand what information we collect, why we collect it, how it is used and your rights in relation to your personal data.

Where you complete a health, consent or booking form, additional information may be provided at the point of collection.

18. Cookies

Our website may use cookies and similar technologies to operate the website, understand how visitors use it and, where applicable, support marketing or other functionality.

19. Changes to these Terms & Conditions

We may update these Terms & Conditions from time to time to reflect changes to our website, services, legal requirements or business practices.

The updated version will be published on this page with a revised “Last updated” date.

Your continued use of the website after changes have been published constitutes acceptance of the updated terms.

20. Severability

If any provision of these Terms & Conditions is found to be unlawful, invalid or unenforceable, that provision will be treated as removed or modified to the minimum extent necessary.

The remaining provisions will continue to apply.

21. Entire agreement

These website Terms & Conditions, together with any other policies or terms specifically referred to on the website, form the agreement between you and Nose and Paws Active regarding your general use of this website.

Where separate terms apply to a particular service, booking or purchase, those terms will apply in addition to these website Terms & Conditions.

22. Governing law and jurisdiction

These Terms & Conditions are governed by the laws of England and Wales.

If you are a consumer, you will also retain any mandatory rights and protections provided to you under the laws that apply to your circumstances.

The courts of England and Wales will have jurisdiction in relation to disputes, subject to any mandatory consumer rights concerning jurisdiction.

23. Contact

If you have any questions about these Terms & Conditions, please contact:

Nose and Paws Active
Email: jules@noseandpawsactive.co.uk
Website: www.noseandpawsactive.co.uk